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OUR LOCATIONS:

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Golden Valley
Maple Grove
Woodbury

Patient Resources

Minneapolis Anti-Aging and Skin Clinic offers patients a wide variety of resources. If you have a question about a policy at Minneapolis Skin Clinic or about our financing options, check the information on this page. If the information you're looking for isn't here, please do not hesitate to get in touch with one of our three locations (Maple Grove, Golden Valley, and Woodbury).

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Membership Policies

  • The $50 enrollment fee is a one-time fee for the life of the membership and is non-refundable
  • If auto-payments decline your membership/accrued services will be suspended
  • You may freeze your membership after 90 days, for up to 3 months/yr
  • Treatments accrued (paid for) never expire, they may also be gifted or upgraded to other services
  • Membership will automatically renew after 12 months
  • Memberships can be cancelled after 90 days, with 30 day notice.
  • If a Membership is cancelled, starting a new membership will results in another $50 enrollment fee
  • Monthly recurring billing will start the day after you sign up to become a member, this is when you can begin treatment.
  • Automatic renewal will take place on Day one of month 13, to cancel please give a 30 day notice.
  • Members receive exclusive discounts and specials, enrolling as a Member automatically enrolls you into these communications. If you wish not to receive text or email offers, please let a Front Desk staff member know.

Policies

Financing
Click here for: Care Credit
Patient Rewards
Click here for: Brilliant Distinctions
Exchange/Return Policy:
We do not offer refunds, exchanges, or credits on services, or gift certificates. Gift Certificates cannot be redeemed for cash. No product returns or exchanges on open products unless defective. In the case of defective merchandise, the item will be replaced with the identical item. Unopened products can be returned within 30 days of purchase. Prescription items cannot under any circumstance be returned.

Consent Agreement

  • I agree that I have stated all my known medical conditions and answered all questions honestly.
  • I agree to keep the provider records updated as to any changes in my medical profile and understand that there shall be no liability to MASC should I fail to do so.
  • I have provided my credit card information to secure current and all future appointments.

Package Cancellation Policy

  • Package refunds are acceptable, if within 30 days of purchase, refunds are given as a store credit or refunded in the original form of payment, if paid in cash a company check will be issued within 7 days. Any service or product that has been rendered in the package will be pro-rated at regular price prior to refund.
  • A package cancelled 31 days or more after purchase will be transferred to a store credit, services/products previously rendered will be pro-rated prior to refund.

Appointments

To make an appointment in any of our 3 locations, please contact our call center during business hours at 763-540-1837. For new guests, a major credit card is required to hold your appointment. To ensure availability, we suggest you call a few days in advance. We make every effort to accommodate last minute appointment whenever possible.

Appointment and Cancellation Policy

  • There is a 5-minute grace period. If you are more than 5 minutes late for your appointment, your appointment may be shortened or may need to be rescheduled, based on the Technicians schedule.
  • If MASC has to reschedule or cancel your appointment due to employee illness, booking errors, staff meetings, or educational events, we will extend any “dated offers” by 30 days (i.e. birthday card, monthly promo, etc.)
  • We require at least 24-hour notice for cancellations or changes for all scheduled services. If MASC is not notified at least 24 hours prior to scheduled services, you will be considered a “late cancellation” or “no show” and will be charged $50 for your missed service. The card you have provided to secure your initial appointments will be used in this event.
  • Evening and Saturday appointments may need to be held with a valid credit card or if you have a history of late cancellations or No Show appointments. If you are holding a time slot with a credit card and cancel inside of 24 hours notice, or No Show, you will be charged $50.

Referral Policy

The $50 Referral credit is valid on “qualifying referrals.” To be considered a “Qualifying Referral” you must meet the criteria below:

  1. The Referring Patient must be an existing patient who has spent at least $100 with MASC before they can share a referral card. The credit can be used anytime after the new client’s first qualifying transaction.
  2. The New Patient referred by the Referring Patient will receive a $50 credit at the time of their first service over $100.

*Minneapolis Anti Aging and Skin Clinic reserves the right to update or change our policies at any time. The most recent Policies will be posted on our website and available for viewing in all of our locations.

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Our Locations

Maple Grove

763-494-9939

7748 Main St. N
Maple Grove, MN
55369

Office Hours

M 10-7 | T 10-6 | W 10-5 | Th 10-7 | F 9-5 | Sat 8-12 or call write a review  

Golden Valley

763-540-1837

4825 Olson Memorial Hwy #201
Golden Valley, MN
55422

Office Hours

M 9-5 | T 8-7 | W 9-5 | Th 9-7 | F 8-5 | Call for Saturday hours write a review  

Woodbury

651-444-1020

755 Bielenberg Drive Suite 104
Woodbury, MN
55125

Office Hours

M 10-5 | T 10-7 | W 10-5 | Th 10-8 | F 10-4 | Call for Saturday hours write a review